Legal Information
Privacy Policy and Terms of Service for RES Electrical.
Privacy Policy
Effective Date: 1st January 2024
1. Information We Collect
We collect information you provide directly to us, such as when you contact us for a quote, request a consultation, or subscribe to our newsletter. This may include:
- Name and contact information (email, phone, address)
- RES Electical Ltd and job title
- Project details and requirements
- Communication preferences
2. How We Use Your Information
We use the information we collect to:
- Provide electrical services and quotations
- Communicate with you about your projects
- Send you relevant information about our services
- Improve our website and service offerings
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:
- With service providers who assist in operating our website
- When required by law or to protect our rights
- With your explicit consent for specific purposes
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
5. Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your data
- Opt-out of marketing communications
- Object to processing of your information
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
RES Electrical
Email: info@reselectrical.co.uk
Phone: 0208 333 222
Terms of Service
Effective Date: 1st January 2024
1. Acceptance of Terms
By accessing and using RES Electrical's website and services, you accept and agree to be bound by the terms and provision of this agreement.
2. Services Description
RES Electrical provides electrical contracting services including but not limited to:
- Office fit-outs and refurbishments
- Electrical installations and upgrades
- Testing and compliance services
- Maintenance and repairs
- Specialist system installations
3. Client Responsibilities
As a client, you agree to:
- Provide accurate information about your requirements
- Ensure safe access to work areas
- Obtain necessary permissions and approvals
- Make timely payments as agreed
- Notify us of any issues or concerns promptly
4. Payment Terms
Payment terms will be specified in individual project quotations. Standard payment schedules include deposit payments upon commencement and final payment upon completion. Late payments may incur interest charges.
5. Warranties and Guarantees
All work is guaranteed to comply with relevant British Standards and Building Regulations. We provide a 12-month warranty on all installations, subject to normal use and maintenance.
6. Limitation of Liability
RES Electrical shall not be liable for any indirect, incidental, or consequential damages arising from our services, except where prohibited by law.
7. Health and Safety
We maintain comprehensive health and safety policies and are fully insured. Clients must comply with all safety requirements while work is in progress.
8. Termination
Either party may terminate services with reasonable notice. Termination fees may apply for work already completed or materials ordered.
9. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.
10. Contact Information
For questions about these Terms of Service, please contact:
RES Electrical
Email: info@reselectrical.co.uk
Phone: 0208 333 222
Address: Beckenham, Kent